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Privacy Policy

PRIVACY POLICY OF "MD ESTATE" EOOD

General Information

As of May 25, 2018, the General Data Protection Regulation (Regulation (EU) 2016/679), known as GDPR, is in force. Its purpose is to ensure the protection of personal data of individuals within the European Union.

"MD ESTATE" EOOD, in its capacity as a data controller, processes your personal data in accordance with the GDPR and applicable Bulgarian legislation, solely to the extent necessary to provide real estate brokerage services related to buying, selling, leasing, or renting properties.

Data Controller Information

  • Company Name: MD ESTATE EOOD

  • Company ID (EIK): 207236861

  • Address: "Vista" Business Center, 1A Yordan Stratiev St., Entrance A, Office 4, 1734 Sofia, Bulgaria

  • Email: office@mdestate.bg

  • Phone: +359 888 33 22 11

Supervisory Authority

  • Commission for Personal Data Protection

  • Address: 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, Bulgaria

  • Phone: +359 2 915 3518

  • Email: kzld@cpdp.bg

  • Website: www.cpdp.bg

1. Introduction

This privacy policy explains what personal data we collect, why and how we use it, store it, and protect it, as well as what rights you have as a data subject.

By using our website and services, you agree to the practices described here.

2. What Personal Data We Collect

We may process the following categories of personal data:

  • Contact Information: name, phone number, email, address;

  • Identification Data: personal identification number (EGN) or date of birth, and ID document details (if required for identification);

  • Transaction Data: information about property purchases, rentals, or leasing;

  • Communication: contents of emails, chats, letters, and other correspondence;

  • Technical Information: IP address, device, browser, operating system;

  • Any other data provided during the use of our services.

Note: We do not collect or process sensitive categories of personal data such as religious beliefs, health, or biometric data.

3. How We Use Your Data

Your data may be used for:

  • Service Provision: real estate transactions, legal and consulting services;

  • Customer Support: communication and responding to inquiries;

  • Marketing (with consent only): sending offers and newsletters;

  • Legal Compliance: fulfilling obligations to state authorities.

4. Sharing of Personal Data

We do not sell or share your personal data with third parties for commercial purposes. However, we may share data with:

  • Subcontractors and data processors, such as IT service providers, accountants, etc., under confidentiality agreements;

  • Governmental authorities (e.g., NRA, Ministry of Interior), where required by law;

  • In case of business changes, such as mergers or acquisitions, with prior notice.

5. Data Security

We apply appropriate security measures, including:

  • Encryption of sensitive information;

  • Access control – only authorized personnel have access;

  • Regular audits and security checks.

6. Your Rights

You have the right to:

  • Access your personal data held by us;

  • Correct inaccuracies in your data;

  • Delete your data ("right to be forgotten");

  • Restrict processing of your data;

  • Object to data processing, including for marketing purposes.

To exercise these rights, please refer to section 8.

7. Cookies and Technologies

Our website uses cookies to:

  • Improve site functionality and user experience;

  • Analyze site traffic and user behavior.

You can manage or disable cookies through your browser settings.

8. Contact Information

If you have questions or requests regarding your personal data or this policy, contact us at:

  • Email: office@mdestate.bg

  • Phone: +359 888 33 22 11

  • Address: 1A Yordan Stratiev St., 1734 Sofia, Bulgaria

9. Data Retention

Data is retained:

  • For the duration of the contract with the client;

  • Until the legal basis for processing ceases;

  • For longer periods if required by law (e.g., for tax purposes).

10. Updates to the Policy

We reserve the right to modify this privacy policy. Any changes will be published on our website.

Last updated: April 24, 2025